Worried About Someone’s
Drug or Alcohol use?

Supporting someone who uses drugs or alcohol

If you're reading this, you probably care about someone who is having a hard time with drugs or alcohol. It can be tough to know what to do, and you might feel worried, confused, or even helpless. That’s OK - lots of people feel this way. You’re not alone, and there are things you can do to help.

This guide is here to give you simple advice, useful tips, and links to places that can support you and your loved one. Whether you’re getting ready to talk to them or just trying to look after yourself, we’re here to help.

To learn more, visit our Staying Safer page for tips on staying safe, learning about drugs and alcohol, and finding out what’s happening locally.

Yellow sticky note with handwritten message "You Matter" in black ink.

How can you look after yourself while supporting someone?

Helping someone who uses drugs or alcohol can be hard. It can make you feel tired, stressed, or upset and that’s completely normal. Over time, it can really wear you down.

That’s why it’s important to look after yourself first. If you’re going to support someone else, you need to have your own support too. This might come from friends, family, hobbies, or just taking a break when you need to.

It’s also OK to say when things feel too much. Everyone has limits. If you’re finding it hard to cope, there are support services that can help you and you deserve that help.

Below, you’ll find answers to common questions people ask when helping someone who uses drugs or alcohol.

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Frequently asked questions:

  • How can you listen to someone compassionately?

    Sometimes, the best thing you can do is just listen. Make sure your friend or family member feels safe and not judged. Let them talk without interrupting. This helps them feel cared for and builds trust.

  • Why is it important to let them make their own choices?

    It’s normal to want to help by giving advice. But it’s important to let them make their own decisions. This is their journey, and they need to feel in control. You can offer help and information, but let them decide when they’re ready to take the next step.

  • How can you be patient while they get better?

    Getting better from substance use takes time. There might be ups and downs. Everyone moves at their own speed. Being patient and staying by their side really helps.

  • How can you show you understand?

    Try to see things from their point of view. Let them know their feelings are real and important. Just saying “I understand how you feel” without judging can help them feel safe and supported.

  • When should you get help for yourself?

    Supporting someone with substance use can be challenging and emotionally draining. It’s important to look after your own wellbeing too. You don’t have to do it alone; there are services available to support you.

    Caring for someone who is struggling with substance use can take a toll over time. It’s essential to recognise when it’s affecting your own emotional health.

    First and foremost, prioritise your own wellbeing. If you’re going to be a source of strength for someone else, you need to know where your own strength comes from. This might be through connecting with others, engaging in hobbies, or simply allowing yourself to step back when needed.

    Secondly, know your limits. If you reach a point where the emotional burden becomes too heavy, that’s okay. It’s not a failure; it’s a sign that you need support too. Reach out to the services that are here to help you. You deserve care just as much as the person you’re supporting.

  • What is Naloxone and how can it help?

    Naloxone is a medicine that can save someone’s life if they take too much of an opioid drug. If someone you care about uses opioids, learning how to use Naloxone could help in an emergency. We offer free training and kits. Visit our Staying Safe page to find out more.

  • How can you talk about substance use?

    Talking about substance use can be tricky, but it’s important. Here are some tips:

    Pick a good time and place: Choose somewhere quiet and calm.

    Be gentle: Start by saying something like, “I’m worried and I’d like to talk.”

    Listen carefully: Let them speak without interrupting. Ask open questions like, “How do you feel when you use substances?”

    Work together: Ask, “What do you think we should do next?” This shows you care and want to help.

    Stay calm: If they get upset, give them space and try again later.

  • Where can you get support?

    There are lots of places that can help you:

    Al-Anon – Support for families and friends of people with alcohol problems: Visit the Al-Anon website for more information.

    SMART Family & Friends – Help for loved ones of people with substance use: Visit the SMART Recovery website for more information.

    Families Anonymous – Support for families affected by substance use: Visit the Families Anonymous website for more information, advice and guidance.

    Addiction Family Support – Help for families affected by alcohol, drugs, or gambling: Visit the Addiction Family Support website for more information.

    Mind – Advice on helping someone with drug or alcohol problems: Visit the Mind website for further support.

Further support links and services

  • Caring for someone who is struggling with drug or alcohol use can be very hard. It can feel tiring, worrying, and sometimes overwhelming. This type of caring can affect your feelings, your health, and even your finances.

    We Care You Care is here to support carers. They aim to make sure carers get the help they need. Visit the We Care You Care website for more information.

  • British Liver Trust – Support for Carers

    Find practical help and advice for anyone looking after someone with liver disease. Visit the carers’ support pages on the British Liver Trust Website.

    Alcohol-Related Liver Disease (ARLD) information

    Easy-to-understand facts, guidance and support for people affected by ARLD. Learn more about ARLD by visiting the British Liver Trust website.

    Nurse Helpline

    Need to talk? You can call the British Liver Trust’s specialist liver nurse for free on 0800 652 7330.

    Helpline is open Monday - Friday, 9am - 4pm (not including bank holidays).

    You can also email: helpline@britishlivertrust.org.uk

    Virtual Support Groups

    Join a friendly online group run by the British Liver Trust’s outreach team. These sessions give patients, families and carers a safe space to talk and support one another.

    Find or sign up for an online support group by visiting the British Liver Trust’s website,

    Health Unlocked – Online Community

    The British Liver Trust’s online community is a place to ask questions, share experiences, and connect with others who understand liver disease. It’s recommended by NHS Choices and moderated by the British Liver Trust team. Join the online liver health community by visiting the British Liver Trust’s website.

    British Liver Trust main support page

    For more information about the trust, please visit the British Liver Trust’s website.